Shipping policy

How long will it take for my goodies to arrive?

We pack and ship within 2 working days, once your payment has cleared.  We'll send you an email once your Superfood goodies are headed your way.

AUSTRALIA
Your package should take roughly 1-2 working days with Express Post or 4-5 working days with Parcel Post. This doesn’t include the 2 days to get your parcel ready.

NZ
Your package should take roughly a week to arrive.  If you choose Economy shipping it could take upto 10 days.

REST OF WORLD
Your package should take roughly two weeks to arrive or longer if you have selected the Economy Shipping option.
We all know that the post can be slow at times, especially during holiday season, so these delivery estimates are just that, estimates.

If you think your goodies are delayed or missing you can drop us a line at shipping@hqhealth.com.au

What is the shipping rate?

Shipping rates are based on weight and calculated at checkout.

How can I check up on my delivery?
We use Australia Post for all our postal needs. If you've chosen Express Post / tracked post, we'll send you the tracking number as soon as your product has been sent.

Enter your tracking code code at auspost.com.au/track to see where your parcel is at.
International shipping

Shipping costs do not include any taxes or duties that customs might add in your country. If required, you'll need to pay these when your goods arrive (sorry). To keep the Australian Government happy, we have to declare the value of all goods we send outside of Australia. For all the info on taxes, duties, customs and all that fun stuff, contact your local customs office directly.